Privacy Policy

Last Updated: January 2025

At YUZALAB Consulting, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Who We Are

YUZALAB Consulting (“we,” “us,” or “our”) is a consulting firm providing expertise in digital transformation, AI, risk management, and user-centred service design.

2. Information We Collect

We may collect and process the following types of information:

a. Information You Provide Directly

  • When you contact us via forms, email, or phone, we may collect your name, email address, phone number, job title, and company details.
  • If you engage our services, we may collect billing details, project requirements, and other relevant business information.

b. Information Collected Automatically

When you visit our website, we may collect:

  • Usage Data: Pages visited, time spent on site, referring website, and browsing behaviour.
  • Device & Technical Data: IP address, browser type, operating system, and device details.

c. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use your data to:
✅ Respond to inquiries and provide our services
✅ Improve website functionality and user experience
✅ Send relevant updates or marketing communications (with your consent)
✅ Comply with legal obligations and ensure security

4. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

  • Trusted third-party service providers (e.g., website analytics, IT support) under strict confidentiality agreements.
  • Legal authorities if required by law or to protect our rights and security.

5. Data Security & Retention

We implement appropriate security measures to protect your data. We retain information only for as long as necessary to fulfill its intended purpose or comply with legal requirements.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Object to processing or withdraw consent for marketing communications.
  • Request data portability where applicable.

To exercise your rights, contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, so we recommend reviewing their policies.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date.

9. Contact Us

If you have any questions about this policy or how we handle your data, please contact us at talk@yuzalab.co.uk.